Business Growth Partner · Charlotte, NC

Build a Better System for Growth.

Marketing, sales and automation working as one system, so you win more customers and waste less time.

Charlotte, NC · Serving the U.S. & LATAM
Process automated for a resort client
4h → 5m
Daily process
automated
Growth areas diagnosed
5
Growth areas
diagnosed
Growth Plans per month
7/mo
Growth Plans
per month
Scroll
What we build
  • Websites
  • Local SEO
  • Google Business Profile
  • Lead Generation
  • Social Media
  • CRM Systems
  • Sales Follow-up
  • Review Systems
  • AI Automation
  • Custom Software
  • Web & Mobile Apps
The real problem

Growth isn't always a marketing problem.

Every business leaks growth in a different place.

You have visitors but no leads.

You have leads but no follow-up.

You have customers but inefficient processes.

You do great work but few people know it.

The growth system

Customers are lost between the steps, not just at the start.

More ads won't fix a leak further down. We look at the whole journey.

  1. 01Attraction
  2. 02Contact
  3. 03ResponseCommon leak
  4. 04Follow-upCommon leak
  5. 05Sale
  6. 06Post-sale
  7. 07ReviewCommon leak
  8. 08Retention
  9. 09Referral

Diagnose before you prescribe.

Find My Leaks
Solutions

One growth system. Four pillars.

We start with the pillar that's holding you back most.

Get Found.

Digital Presence

Do customers find you, and trust what they see?

  • Websites that generate leads
  • Google Maps & local SEO
  • Reviews & reputation
Get More Opportunities.

Marketing & Customer Acquisition

How do more of the right people discover you?

  • Offers & positioning
  • Local campaigns & lead generation
  • Social media & content
Convert More Customers.

Sales & Customer Conversion

How many of your leads actually become customers?

  • CRM & pipeline
  • Fast follow-up systems
  • Retention & referrals
Work Smarter.

AI, Automation & Business Systems

Which tasks eat your time every week?

  • Automatic follow-up & reminders
  • Scheduling workflows
  • Connected tools & dashboards
05 · Build what doesn't exist yet.

Custom Software & Apps

When off-the-shelf tools don't fit, we build them: internal systems, web and mobile apps.

4h → 5mDaily housekeeping assignments for an Orlando resort, automated.
Why NOVA

One partner. Multiple growth capabilities.

Instead of five vendors who never talk, one team that sees the whole picture.

The usual way

Five vendors. Five invoices.

  • Marketing agency
  • Web designer
  • Sales consultant
  • Automation specialist
  • Software developer

No one owns the result.

The NOVA way

One team. One system.

One strategy, one point of contact.

We diagnose before we prescribe

No bundles. Only what moves the needle.

Everything works as one system

Every piece feeds the next.

Business strategy meets technology

A sales strategist and a software engineer.

Built for how you work

Your business, your budget. No templates.

English, Spanish & Portuguese

We speak your language, and your customers'.

Honest, measurable results

Calls, leads, hours saved. No vanity metrics.

How we work

Five steps from stuck to growing.

No surprises. You always know what comes next.

  1. Discover

    We learn how your business works today.

  2. Diagnose

    We find the leaks. You get your Growth Plan.

  3. Strategize

    Biggest impact first. Everything else can wait.

  4. Build

    Working solutions, not slide decks.

  5. Optimize & Grow

    We measure and keep building on what works.

NOVA doesn't sell isolated services. We build solutions around your business's problems.

Start With Step One
Free Custom Growth Plan

Find out what's holding your business back.

We analyze 5 areas of your business and show you exactly where to start.

  • 01VisibilityGoogle, website and local presence
  • 02TrustBrand, reviews and social proof
  • 03AcquisitionHow new customers find and reach you
  • 04ConversionWhat happens after a lead comes in
  • 05EfficiencyManual work and automation opportunities
This month's Growth Plans close in
--days
--hours
--min
--sec

Only 7 plans a month, built by hand by our founders.

Get My Free Growth Plan No cost. No obligation. You keep the plan.
Growth Leak Check5 questions · about 60 seconds
Start
Quick self-diagnosis

Where is your business leaking growth?

5 questions. See where to start.

Our work

Real businesses. Real systems.

Custom Software · Automation

Housekeeping, on autopilot

International resort · Orlando, FL
4h→5m
  • ProblemAssigning housekeepers to rooms took about 4 hours by hand, every day.
  • SolutionA custom assignment system built around how the team actually works.
  • ResultThe daily process now takes 5 minutes.
Digital Presence

Cheap & Great Tree Services

Charlotte & Winston-Salem, NC · Serving NC & SC
  • BuiltBilingual website, Google Maps profile and social media content.
  • ResultA professional digital presence, easy to find on Google and Maps.
Website EN/ESGoogle MapsSocial media
Cheap & Great Tree Services website homepage on desktop, designed by NOVA
Cheap & Great Tree Services website on a phone
Social Media · Digital Presence

Alegría Concrete

Orlando, FL
  • BuiltWebsite, Google Maps profile and social media content.
  • ResultAn active, consistent social media presence.
WebsiteGoogle MapsSocial media
Alegría Concrete website homepage on desktop, designed by NOVA
Alegría Concrete website on a phone
Quéren BarbosaCo-Founder · Growth & Sales
David VelascoCo-Founder · Technology & Automation
About NOVA

Built by entrepreneurs, for entrepreneurs.

Two complementary skill sets, one goal: help your business grow smarter.

Quéren brings
Growth strategySalesCustomer relationshipsPositioningBusiness development
David brings
TechnologySoftware developmentSystemsAutomationAI
Business strategy + Technology = Real results.
FAQ

Questions, answered.

Still have a question?Message us on WhatsApp →
What is a Free Custom Growth Plan?

It is a complimentary review of your business across five areas: visibility, trust, acquisition, conversion and efficiency. We look at how customers find you, what happens after they contact you and where time or money is being lost, then give you a clear, prioritized list of opportunities.

Is the Growth Plan really free?

Yes. There is no cost and no obligation. You keep the plan whether you work with us or not. If you want help implementing it, we will send you a written proposal first.

Why do you only take 7 Growth Plans per month?

Every plan is built by hand by our founders, not generated by a template. Limiting the number each month is how we keep each diagnosis specific to the business in front of us.

How much do your services cost?

It depends on what your business actually needs, which is why we diagnose before we prescribe. After your Growth Plan you receive a written proposal with clear scope and pricing before any work begins.

Do I have to hire you for everything?

No. Some clients only need a website or a follow-up system. Others need several pieces working together. We recommend only what will make the biggest impact for your business.

What types of businesses do you work with?

Small and growing businesses, especially local and owner-operated service companies such as home services, tree services, landscaping, cleaning, remodeling, painting, roofing, concrete, detailing and contractors. We also work with hospitality and other businesses that need better systems.

Do you only work with businesses in Charlotte?

We are based in Charlotte, North Carolina, and work with businesses across the United States and Latin America. Most of our work can be done remotely.

Can you work with me in Spanish or Portuguese?

Yes. Our team works in English, Spanish and Portuguese, and we can build bilingual websites and marketing for your customers.

How is NOVA different from a marketing agency?

Most agencies sell one piece, such as ads, a website or social media. NOVA looks at the whole system behind growth, from visibility and marketing to sales follow-up, technology and automation, and fixes the part that is actually holding you back.

What does AI and automation mean for a small business?

It means less manual work: automatic lead follow-up, appointment reminders, review requests, connected tools and dashboards. For an international resort in Orlando we built a housekeeper assignment system that reduced a four-hour daily process to five minutes.

How long does it take to see results?

Some improvements, like faster lead follow-up or a better Google Business Profile, can show impact within weeks. Others, like SEO, build over months. Your Growth Plan will set realistic expectations for each recommendation.

Where we work

Rooted in Charlotte. Working everywhere.

CLTHome base, in person
U.S.Remote, coast to coast
LATAMEn español y português
CharlotteConcordHuntersvilleMatthewsMint HillGastoniaMooresvilleRock HillFort MillMonroe
Let's grow

You don't need more random tactics. You need a growth system.

Tell us about your business. We'll find what's holding it back.

Get your free Growth Plan

Takes 60 seconds. We reply within one business day.

What's holding you back?
No cost. No obligation. We never share your information.

Request received.

We'll reach out within one business day to start your Growth Plan.